CI News Bulletins

NEW from CI, the eCI Configuration Server for Avaya Voice Portal is Now Available!

New applications and changes can be done in a matter of minutes and hours, not weeks or months, and at a minimal cost through the intuitive GUI. The process of deployment is also enhanced with eCI. Voice Portal code is dynamically generated by eCI, allowing instantaneous testing and deployment of application changes, without a reboot of the entire system.

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Change requires time, money and resources. How do you deal with changes today? How long does "change" take? How much does "change" cost? With eCI, minimize the impact of change, adapt quickly to changing requirements and be more self-sufficient in managing applications. This is the only "self-management" tool for Avaya Voice Portal and a must-have for the company that wants to be less reactive, and more proactive to change.

Please Contact Us to schedule an eCI Demonstration for your business today.

Computer Instruments is pleased to announce two great new enhancements to the e-IVR IP Web Phone Pager application. An optional Announcement Scheduling add-on is now available, permitting pre-scheduled of announcements or alerts via individual IP end-points or IP Pager groups. Cyberdata Corporation has completed compatability testing of their SiP-enabled V2 Ceiling Speaker device with thee-IVR IP Web Phone Pager application, permitting creatly expanded use of the application in traditional overhead paging environments.

The CyberData SiP-enabled V2 Ceiling Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) public address loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection.

Computer Instruments now offers integration to Salesforce.com CRM software solutions. This new partnership brings added functionality to Salesforce.com CRM by integrating e-IVR Agent Out-Dial and e-IVR CTI Screen Pop.

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace available at http://www.salesforce.com/appexchange.

Computer Instruments Chooses Loquendo
Speech Technologies (Press Release)

Loquendo ASR Brochure   Loquendo TTS Brochure

This application stands out from our vast catalog of solution development for one striking reason. It's free!

IP Phone Pager Lite

The e-IVR IP Web Phone Pager is one more way to reach out and touch your fellow co-workers. It's a powerful solution which extends the functionality of your IP Phone by allowing internal paging communication by voice or text/image messaging. Click here for more information. Or to immediately download your free copy of e-IVR IP Phone Pager click here.

For more information about e-IVR call 1-888-451-0851 or email sales@instruments.com