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Document Library

Welcome to the Computer Instruments Online Document Library

The Computer Instruments Document Library is a central repository for all information currently available to the public. Simply click on the section headings below to view a list of applicable documents and links.

Documents, Power Point presentations, documents in .zip files and self executing .zip archives (programs with an .exe extension) are available in our library.

Note: Files with .doc and .ppt extensions may be viewed in the browser if your browser is configured to view these files. If your browser is not configured to view these type of files or you would prefer to download the file to your hard drive and your browser is Netscape: hold down your shift key and left click on the file link. For Internet Explorer: right click on the file link and select "Save Target As..."

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Scalable Bundle Offers

Appliance Offers

Appliance Education	Appliance_Education.pdf
Last Modified: Fri Dec 4 12:53:55 2009 File Size: 65479 bytes Category: Appliance Offers File Description:

Appliance General Business	Appliance_General_Business.pdf
Last Modified: Fri Dec 4 12:54:28 2009 File Size: 78242 bytes Category: Appliance Offers File Description:

Appliance Healthcare	Appliance_Healthcare.pdf
Last Modified: Fri Dec 4 12:54:41 2009 File Size: 65051 bytes Category: Appliance Offers File Description:

Appliance Municipality	Appliance_Municipality.pdf
Last Modified: Fri Dec 4 12:57:25 2009 File Size: 65314 bytes Category: Appliance Offers File Description: Municipality

Appliance Utility	Appliance_Utility.pdf
Last Modified: Fri Dec 4 12:57:33 2009 File Size: 65024 bytes Category: Appliance Offers File Description: Utility

Marketing Materials

Absentee Notification	Absentee_Notification.pdf
Last Modified: Fri Dec 4 12:57:44 2009 File Size: 113854 bytes Category: Marketing Materials File Description:

Administrative Record-A-Call Brochure	AdminRecordACall.pdf
Last Modified: Fri Dec 4 12:58:47 2009 File Size: 125993 bytes Category: Marketing Materials File Description:

Agent Out-Dial	AgentOutdial.pdf
Last Modified: Fri Dec 4 12:59:26 2009 File Size: 89825 bytes Category: Marketing Materials File Description:

Agent Record-A-Call	RecordACall.pdf
Last Modified: Fri Dec 4 13:00:09 2009 File Size: 108460 bytes Category: Marketing Materials File Description:

Agent Survey	Agent_Survey.pdf
Last Modified: Fri Dec 4 13:00:19 2009 File Size: 63953 bytes Category: Marketing Materials File Description:

Appointment Reminder	AppReminder.pdf
Last Modified: Fri Dec 4 13:00:29 2009 File Size: 79822 bytes Category: Marketing Materials File Description:

Appointment Reminder General Business	Appointment_Reminder_Generic.pdf
Last Modified: Fri Dec 4 13:01:00 2009 File Size: 64769 bytes Category: Marketing Materials File Description: e-IVR Appointment Reminder General Business

ASR Name Dialer	ASR_Name_Dialer.pdf
Last Modified: Fri Dec 4 13:01:21 2009 File Size: 80899 bytes Category: Marketing Materials File Description: e-IVR Automated Speech Recognition Name Dialer

Audio Bulletin Board	Audio_Bulletin_Board.pdf
Last Modified: Fri Dec 4 13:01:31 2009 File Size: 54142 bytes Category: Marketing Materials File Description:

Auto Attendant	Auto_Attendant.pdf
Last Modified: Fri Dec 4 13:04:12 2009 File Size: 52960 bytes Category: Marketing Materials File Description:

Automated Collections	Automated_Collections.pdf
Last Modified: Fri Dec 4 13:04:25 2009 File Size: 61342 bytes Category: Marketing Materials File Description: e-IVR Automated Collections

Automated Dialing Applications	Automated_Dialing_Applications.pdf
Last Modified: Fri Dec 4 13:04:39 2009 File Size: 167245 bytes Category: Marketing Materials File Description: e-IVR Automated Dialing Applications

Call-Back Messaging	Call_Back_Messaging.pdf
Last Modified: Fri Dec 4 13:06:16 2009 File Size: 58751 bytes Category: Marketing Materials File Description:

CallMeBackNow	CallMeBackNow.pdf
Last Modified: Fri Dec 4 13:06:27 2009 File Size: 73717 bytes Category: Marketing Materials File Description:

Campus Notification	Campus_Notification_2011.pdf
Last Modified: Thu Sep 29 14:27:36 2011 File Size: 416700 bytes Category: Marketing Materials File Description: eIVR Campus Notification - Broadcast phone, email, SMS text and IP phone notifications

Catalog Sales Vertical	ScenCatalog.pdf
Last Modified: Fri Dec 4 13:07:51 2009 File Size: 62744 bytes Category: Marketing Materials File Description:

Church Vertical	ScenChurches.pdf
Last Modified: Fri Dec 4 13:08:11 2009 File Size: 62620 bytes Category: Marketing Materials File Description:

Community Notification	Community_Notification.pdf
Last Modified: Fri Dec 4 13:08:20 2009 File Size: 110121 bytes Category: Marketing Materials File Description: 1322-CNOT

CTI Screen Pop	CTI_ScreenPop.pdf
Last Modified: Fri Dec 4 13:08:33 2009 File Size: 101723 bytes Category: Marketing Materials File Description:

Data Locator	Data_Locator.pdf
Last Modified: Fri Dec 4 13:08:43 2009 File Size: 371493 bytes Category: Marketing Materials File Description:

Distribution Vertical	ScenDistribution.pdf
Last Modified: Fri Dec 4 13:09:31 2009 File Size: 62853 bytes Category: Marketing Materials File Description:

Do Not Call Filter	Do_Not_Call_Filter.pdf
Last Modified: Fri Dec 4 13:09:42 2009 File Size: 73616 bytes Category: Marketing Materials File Description:

e-IVR Lab Results	eIVR_Lab_Results.pdf
Last Modified: Fri Dec 4 13:09:59 2009 File Size: 138197 bytes Category: Marketing Materials File Description:

e-IVR Agent Click-To-Dial	Agent_Click_To_Dial.pdf
Last Modified: Fri Dec 4 13:11:14 2009 File Size: 138860 bytes Category: Marketing Materials File Description: e-IVR Agent Click-To-Dial

e-IVR ClaimCheck	Claim_Check.pdf
Last Modified: Fri Dec 4 13:11:28 2009 File Size: 66378 bytes Category: Marketing Materials File Description: e-IVR ClaimCheck for Insurance

e-IVR e-911 DialAlert	e911_DialAlert.pdf
Last Modified: Fri Dec 4 13:11:50 2009 File Size: 91681 bytes Category: Marketing Materials File Description: e-IVR e-911 DialAlert screen pop to desktop and/or IP phone display

e-IVR for Education	Education_IVR_Applications.pdf
Last Modified: Fri Dec 4 13:20:19 2009 File Size: 68961 bytes Category: Marketing Materials File Description: e-IVR for Education

e-IVR Healthcare Eligibility	Healthcare_Eligibility.pdf
Last Modified: Fri Dec 4 13:20:39 2009 File Size: 53449 bytes Category: Marketing Materials File Description:

e-IVR Healthcare Lost Card	Healthcare_LostCard.pdf
Last Modified: Fri Dec 4 13:20:55 2009 File Size: 52640 bytes Category: Marketing Materials File Description:

e-IVR Healthcare Provider	Healthcare_Provider.pdf
Last Modified: Fri Dec 4 13:21:07 2009 File Size: 52531 bytes Category: Marketing Materials File Description:

e-IVR Homework Hotline	Homework_Hotline.pdf
Last Modified: Fri Dec 4 13:21:23 2009 File Size: 230908 bytes Category: Marketing Materials File Description:

e-IVR Message Drop	eIVR_Message_Drop.pdf
Last Modified: Fri Dec 4 13:21:38 2009 File Size: 60145 bytes Category: Marketing Materials File Description:

e-IVR Messaging Matrix	eIVR_Messaging_Matrix.pdf
Last Modified: Fri Dec 4 13:22:00 2009 File Size: 40000 bytes Category: Marketing Materials File Description: e-IVR Messaging Feature List

e-IVR PayCall	Pay_Call.pdf
Last Modified: Fri Dec 4 13:22:16 2009 File Size: 126646 bytes Category: Marketing Materials File Description: e-IVR PayCall - a pay-by-phone application

e-IVR Power Dialer	eIVR_Power_Dialer.pdf
Last Modified: Fri Dec 4 13:22:27 2009 File Size: 53521 bytes Category: Marketing Materials File Description:

e-IVR Prescription Refill	Prescription_Refill.pdf
Last Modified: Fri Dec 4 13:22:41 2009 File Size: 121987 bytes Category: Marketing Materials File Description:

e-IVR Product Catalog	CI_ProductCatalog.pdf
Last Modified: Mon Jan 3 16:41:41 2011 File Size: 372991 bytes Category: Marketing Materials File Description: e-IVR Product Catalog

e-IVR Sports Ticketing	Sports_Ticketing.pdf
Last Modified: Fri Dec 4 13:22:56 2009 File Size: 210906 bytes Category: Marketing Materials File Description:

e-IVR Substitute Locator	eIVR_Substitute_Locator.pdf
Last Modified: Fri Dec 4 13:23:10 2009 File Size: 138230 bytes Category: Marketing Materials File Description:

Education Vertical	ScenEducation.pdf
Last Modified: Fri Dec 4 13:23:26 2009 File Size: 62782 bytes Category: Marketing Materials File Description:

Fax-On-Demand	Fax_On_Demand.pdf
Last Modified: Fri Dec 4 13:23:38 2009 File Size: 54391 bytes Category: Marketing Materials File Description:

FaxMeBackNow Feature Sheet	FaxMeBackNow.pdf
Last Modified: Fri Dec 4 13:24:56 2009 File Size: 53017 bytes Category: Marketing Materials File Description:

Form Filler	Form_Filler.pdf
Last Modified: Fri Dec 4 13:25:07 2009 File Size: 2064247 bytes Category: Marketing Materials File Description:

Healthcare IVR Applications	Healthcare_IVR_Applications.pdf
Last Modified: Fri Dec 4 13:30:41 2009 File Size: 62026 bytes Category: Marketing Materials File Description: IVR for Healthcare

Hospitality	ScenHotels.pdf
Last Modified: Fri Dec 4 13:30:56 2009 File Size: 64832 bytes Category: Marketing Materials File Description:

Insurance Vertical	ScenInsurance.pdf
Last Modified: Fri Dec 4 13:31:07 2009 File Size: 62661 bytes Category: Marketing Materials File Description:

IP Phone Applications Developer	IP_Phone_Developer.pdf
Last Modified: Fri Dec 4 13:32:07 2009 File Size: 94185 bytes Category: Marketing Materials File Description: IP Web Phone Display Application Developer

IP Web Phone Applications	IP_Phone_Applications.pdf
Last Modified: Fri Dec 4 13:32:22 2009 File Size: 232527 bytes Category: Marketing Materials File Description: IP Web Phone Applications IP Phone

IP Web Phone Pager	IP_Phone_Pager.pdf
Last Modified: Fri Dec 4 13:32:37 2009 File Size: 272345 bytes Category: Marketing Materials File Description: IP Web Phone Pager IP Phone

Law Vertical	ScenLawFirms.pdf
Last Modified: Fri Dec 4 13:32:48 2009 File Size: 62491 bytes Category: Marketing Materials File Description:

Manufacturing Vertical	ScenManufacturing.pdf
Last Modified: Fri Dec 4 13:33:01 2009 File Size: 62708 bytes Category: Marketing Materials File Description:

Medical Office Vertical	ScenMedOffice.pdf
Last Modified: Fri Dec 4 13:33:27 2009 File Size: 62637 bytes Category: Marketing Materials File Description:

Museum Vertical	ScenMuseums.pdf
Last Modified: Wed Jul 25 11:34:54 2007 File Size: 62604 bytes Category: Marketing Materials File Description:

Pharmacy Vertical	ScenPharmacy.pdf
Last Modified: Fri Dec 4 13:34:04 2009 File Size: 63172 bytes Category: Marketing Materials File Description:

Real Estate Hotline	Real_Estate_Hotline.pdf
Last Modified: Fri Dec 4 13:34:17 2009 File Size: 84460 bytes Category: Marketing Materials File Description:

Real Estate Vertical	ScenRealestate.pdf
Last Modified: Fri Dec 4 13:34:36 2009 File Size: 62836 bytes Category: Marketing Materials File Description:

Restaurant Vertical	ScenRestaurants.pdf
Last Modified: Fri Dec 4 13:34:54 2009 File Size: 62723 bytes Category: Marketing Materials File Description:

Trade Union Vertical	ScenTradeUnions.pdf
Last Modified: Fri Dec 4 14:20:18 2009 File Size: 63352 bytes Category: Marketing Materials File Description:

University Vertical	ScenUniversities.pdf
Last Modified: Fri Dec 4 14:20:33 2009 File Size: 62732 bytes Category: Marketing Materials File Description:

Utility Vertical	ScenUtilities.pdf
Last Modified: Fri Dec 4 14:21:32 2009 File Size: 63276 bytes Category: Marketing Materials File Description:

Voicemail / Unified Messaging	Unified_Messaging.pdf
Last Modified: Fri Dec 4 14:22:48 2009 File Size: 98312 bytes Category: Marketing Materials File Description:

Wireless Time Reporting	Wireless_Time_Reporting1.pdf
Last Modified: Fri Dec 4 14:23:02 2009 File Size: 88034 bytes Category: Marketing Materials File Description:

Zip Code Locator	Zip_Code_Locator.pdf
Last Modified: Fri Dec 4 14:23:25 2009 File Size: 80816 bytes Category: Marketing Materials File Description:

Success Stories

Success Story Affinity Health	Success_Affinity_Health.pdf
Last Modified: Fri Dec 4 13:44:23 2009 File Size: 115905 bytes Category: Marketing Materials File Description: Affinity Health Success Story

Success Story AFL-CIO	Success_AFL_CIO.pdf
Last Modified: Fri Dec 4 13:44:41 2009 File Size: 123924 bytes Category: Marketing Materials File Description: AFL-CIO Success Story

Success Story Allied Waste	Success_Allied_Waste.pdf
Last Modified: Fri Dec 4 13:45:00 2009 File Size: 110299 bytes Category: Marketing Materials File Description: Allied Waste Success Story

Success Story ANPAC	Success_ANPAC.pdf
Last Modified: Fri Dec 4 13:46:09 2009 File Size: 111918 bytes Category: Marketing Materials File Description: ANPAC Success Story

Success Story APMA	Success_APMA.pdf
Last Modified: Wed Jun 4 9:54:10 2008 File Size: 120345 bytes Category: Marketing Materials File Description: APMA Success Story

Success Story Association Marketing Enterprises	Success_Association_Marketing_Ent.pdf
Last Modified: Fri Dec 4 13:46:25 2009 File Size: 149719 bytes Category: Marketing Materials File Description: Association Marketing Enterprises Success Story

Success Story AVCard	Success_AVCard.pdf
Last Modified: Fri Dec 4 13:47:39 2009 File Size: 132741 bytes Category: Marketing Materials File Description: AVCard Success Story

Success Story CareerBuilder	Success_CareerBuilder.pdf
Last Modified: Fri Dec 4 13:48:06 2009 File Size: 111145 bytes Category: Marketing Materials File Description: CareerBuilder Success Story

Success Story Centralized Showing Service	Success_CSS.pdf
Last Modified: Fri Dec 4 13:48:28 2009 File Size: 134070 bytes Category: Marketing Materials File Description: Centralized Showing Service Success Story

Success Story City of Mesquite	Success_City_of_Mesquite.pdf
Last Modified: Fri Dec 4 13:48:48 2009 File Size: 116974 bytes Category: Marketing Materials File Description: City of Mesquite Success Story

Success Story CSUMB	Success_CSUMB.pdf
Last Modified: Fri Dec 4 13:49:09 2009 File Size: 121092 bytes Category: Marketing Materials File Description: California State University Monterey Bay

Success Story Custard Insurance	Success_Custard_Insurance.pdf
Last Modified: Fri Dec 4 13:49:32 2009 File Size: 130973 bytes Category: Marketing Materials File Description: Custard Insurance Success Story

Success Story Del Mar Racetrack	Success_Del_Mar_Racetrack.pdf
Last Modified: Fri Dec 4 13:49:54 2009 File Size: 119112 bytes Category: Marketing Materials File Description: Del Mar Racetrack Success Story

Success Story GCI	Success_GCI.pdf
Last Modified: Fri Dec 4 13:50:08 2009 File Size: 118562 bytes Category: Marketing Materials File Description: GCI Success Story

Success Story Georgia Pharmacy Association	Success_Georgia_Pharmacy_Association.pdf
Last Modified: Fri Dec 4 13:51:37 2009 File Size: 119181 bytes Category: Marketing Materials File Description: Georgia Pharmacy Association Success Story

Success Story Hampton University	Success_Hampton_University.pdf
Last Modified: Fri Dec 4 13:51:50 2009 File Size: 125757 bytes Category: Marketing Materials File Description: Hampton University Success Story

Success Story Heywood Hospital	Success_Heywood_Hospital.pdf
Last Modified: Fri Dec 4 13:52:06 2009 File Size: 132221 bytes Category: Marketing Materials File Description: Heywood Hospital Success Story

Success Story Infinity Resources	Success_Infinity_Resources.pdf
Last Modified: Fri Dec 4 13:52:26 2009 File Size: 111219 bytes Category: Marketing Materials File Description: Infinity Resources Success Story

Success Story Integrated Health Association	Success_Integrated_Health_Association.pdf
Last Modified: Fri Dec 4 13:54:38 2009 File Size: 126219 bytes Category: Marketing Materials File Description: Integrated Health Association Success Story

Success Story J. Paul Getty	Success_J_Paul_Getty.pdf
Last Modified: Fri Dec 4 13:55:02 2009 File Size: 114143 bytes Category: Marketing Materials File Description: J. Paul Getty Success Story

Success Story Knight Ridder	Success_Knight_Ridder.pdf
Last Modified: Fri Dec 4 13:55:20 2009 File Size: 117094 bytes Category: Marketing Materials File Description: Knight Ridder Success Story

Success Story Kraft	Success_Kraft.pdf
Last Modified: Fri Dec 4 13:55:54 2009 File Size: 119399 bytes Category: Marketing Materials File Description: Kraft Success Story

Success Story Lansing Schools	Success_Lansing_Schools.pdf
Last Modified: Fri Dec 4 14:00:48 2009 File Size: 108830 bytes Category: Marketing Materials File Description: Lansing Schools Success Story

Success Story LEARN Charter School	Success_LEARN_Charter_School.pdf
Last Modified: Fri Dec 4 14:01:29 2009 File Size: 111805 bytes Category: Marketing Materials File Description: LEARN Charter School Success Story

Success Story Leukemia & Lymphoma Society	Success_L-L_Society.pdf
Last Modified: Fri Dec 4 14:02:04 2009 File Size: 120034 bytes Category: Marketing Materials File Description: Leukemia & Lymphoma Society Success Story

Success Story Long Term Care	Success_Long_Term_Care.pdf
Last Modified: Fri Dec 4 14:02:55 2009 File Size: 115675 bytes Category: Marketing Materials File Description: Long Term Care Success Story

Success Story Medical Data Resources	Success_Medical_Data_Resources.pdf
Last Modified: Fri Dec 4 14:04:26 2009 File Size: 124144 bytes Category: Marketing Materials File Description: Medical Data Resources Success Story

Success Story Mercury Marine	Success_Mercury_Marine.pdf
Last Modified: Fri Dec 4 14:04:56 2009 File Size: 114365 bytes Category: Marketing Materials File Description: Mercury Marine Success Story

Success Story Murray City School District	Success_Murray_SD.pdf
Last Modified: Fri Dec 4 14:14:48 2009 File Size: 111094 bytes Category: Marketing Materials File Description: Murray City School District Success Story

Success Story NEVH	Success_NEVH.pdf
Last Modified: Fri Dec 4 14:15:06 2009 File Size: 112291 bytes Category: Marketing Materials File Description: NEVH Success Story

Success Story New England Carpenters Benefit Fund	Success_Carpenters_Benefit_Fund.pdf
Last Modified: Fri Dec 4 14:15:28 2009 File Size: 117478 bytes Category: Marketing Materials File Description: Carpenters Benefit Fund Success Story

Success Story Nuvell Financial Services	Success_Nuvell.pdf
Last Modified: Fri Dec 4 14:15:51 2009 File Size: 116686 bytes Category: Marketing Materials File Description: Nuvell Financial Services Success Story

Success Story Prison Health Services	Success_Prison_Health_Services.pdf
Last Modified: Fri Dec 4 14:16:15 2009 File Size: 123008 bytes Category: Marketing Materials File Description: Prison Health Services Success Story

Success Story Quiznos	Success_Quiznos.pdf
Last Modified: Fri Dec 4 14:16:33 2009 File Size: 151530 bytes Category: Marketing Materials File Description: Quiznos Success Story

Success Story Roosevelt University	Success_Roosevelt_University.pdf
Last Modified: Fri Dec 4 14:16:59 2009 File Size: 115950 bytes Category: Marketing Materials File Description: Success Roosevelt University Success Story

Success Story Saint Clares	Success_Saint_Clares.pdf
Last Modified: Fri Dec 4 14:17:23 2009 File Size: 118214 bytes Category: Marketing Materials File Description: Saint Clares Success Story

Success Story Sentara	Success_Sentara.pdf
Last Modified: Fri Dec 4 14:18:24 2009 File Size: 160901 bytes Category: Marketing Materials File Description: Sentara Success Story

Success Story Shasta Pools	Success_Shasta_Pools.pdf
Last Modified: Fri Dec 4 14:18:42 2009 File Size: 112698 bytes Category: Marketing Materials File Description: Shasta Pools Success Story

Success Story Terminix	Success_Terminix.pdf
Last Modified: Fri Dec 4 14:19:12 2009 File Size: 110684 bytes Category: Marketing Materials File Description: Terminix Success Story

Success Story Wells Fargo	Success_Wells_Fargo.pdf
Last Modified: Fri Dec 4 14:19:31 2009 File Size: 118886 bytes Category: Marketing Materials File Description: Wells Fargo Success Story

Success Story Whirlpool	Success_Whirlpool.pdf
Last Modified: Fri Dec 4 14:19:51 2009 File Size: 121508 bytes Category: Marketing Materials File Description: Whirlpool Success Story

Technical Materials

AES - Configuring AES	AES
Last Modified: Wed Dec 2 13:04:05 2009 File Size: 0 bytes Category: Technical Materials File Description: Configuring AES Server - Application Enablement Services

Computer Telephony Integration and Agent e-IVR	Desktop_CTI_Generic.pdf
Last Modified: Fri Dec 4 12:13:44 2009 File Size: 98899 bytes Category: Technical Materials File Description:

e-IVR Administrative Record-A-Call Call Flow	Adminstrative_Record_A_Call_Call_Flow.pdf
Last Modified: Fri Dec 4 12:15:02 2009 File Size: 77885 bytes Category: Technical Materials File Description:

e-IVR Agent Outdial	AgentOutdial_Manual.pdf
Last Modified: Fri Dec 4 12:15:52 2009 File Size: 200401 bytes Category: Technical Materials File Description:

e-IVR Application Server	e-IVR_Application_Server.pdf
Last Modified: Tue Mar 8 8:43:19 2011 File Size: 1883487 bytes Category: Technical Materials File Description:

e-IVR Appointment Reminder Service	ApptReminder.pdf
Last Modified: Wed Dec 2 14:02:07 2009 File Size: 990634 bytes Category: Technical Materials File Description:

e-IVR ASR Menus	ASRMenus.pdf
Last Modified: Wed Dec 2 14:28:52 2009 File Size: 333977 bytes Category: Technical Materials File Description:

e-IVR ASR User Directory	ASR.pdf
Last Modified: Wed Dec 2 14:20:01 2009 File Size: 348853 bytes Category: Technical Materials File Description:

e-IVR Callback Messaging	CallbackMessaging.pdf
Last Modified: Fri Dec 4 12:16:25 2009 File Size: 298173 bytes Category: Technical Materials File Description:

e-IVR CallMeBackNow!	CallMeBackNow_UsersGuide.pdf
Last Modified: Fri Dec 4 12:25:14 2009 File Size: 59571 bytes Category: Technical Materials File Description:

e-IVR Community Notification	Community_Notification_Manual.pdf
Last Modified: Thu Dec 3 12:50:55 2009 File Size: 710079 bytes Category: Technical Materials File Description: 1322-CNOT

e-IVR Data Locator Service	DataLocator_UsersGuide.pdf
Last Modified: Thu Dec 3 13:03:23 2009 File Size: 875718 bytes Category: Technical Materials File Description:

e-IVR Dynamic Announcements	Dynamic_Announcements.pdf
Last Modified: Fri Dec 4 10:14:27 2009 File Size: 22348 bytes Category: Technical Materials File Description: Dynamic Announcements

e-IVR Education Applications	Education.pdf
Last Modified: Thu Dec 3 13:52:09 2009 File Size: 260183 bytes Category: Technical Materials File Description:

e-IVR Emergency Notification System	ENS.pdf
Last Modified: Thu Dec 3 14:44:17 2009 File Size: 2625860 bytes Category: Technical Materials File Description: Emergency Notification System

e-IVR Fax-On-Demand	FaxOnDemand_UsersGuide.pdf
Last Modified: Thu Dec 3 15:06:57 2009 File Size: 283786 bytes Category: Technical Materials File Description:

e-IVR Form Filler Service	FormFiller_UsersGuide.pdf
Last Modified: Fri Dec 4 10:48:00 2009 File Size: 2064262 bytes Category: Technical Materials File Description:

e-IVR Installation Guide	eIVR_InstallationGuide.pdf
Last Modified: Fri Dec 4 11:06:31 2009 File Size: 3314954 bytes Category: Technical Materials File Description:

e-IVR IP Phone Pager	IPPhonePager.pdf
Last Modified: Fri Dec 4 11:34:51 2009 File Size: 1947235 bytes Category: Technical Materials File Description: e-IVR IP Phone Pager

e-IVR List Dialer	ListDialer.pdf
Last Modified: Fri Dec 4 11:44:48 2009 File Size: 248158 bytes Category: Technical Materials File Description:

e-IVR Power Dialer	PowerDialer.pdf
Last Modified: Fri Dec 4 12:25:37 2009 File Size: 242359 bytes Category: Technical Materials File Description:

e-IVR Prescription Refill Service	Prescription.pdf
Last Modified: Fri Dec 4 12:27:02 2009 File Size: 73442 bytes Category: Technical Materials File Description:

e-IVR Record-A-Call	RecordACall_Manual.pdf
Last Modified: Fri Dec 4 12:28:12 2009 File Size: 703674 bytes Category: Technical Materials File Description:

e-IVR Record-A-Call on IP Office	RACIPOffice.pdf
Last Modified: Fri Dec 4 12:30:37 2009 File Size: 670370 bytes Category: Technical Materials File Description:

e-IVR Reporting Capabilities	eIVR_Reporting_Capabilities.pdf
Last Modified: Fri Dec 4 12:31:36 2009 File Size: 1710451 bytes Category: Technical Materials File Description:

e-IVR System Requirements	System_Requirements.pdf
Last Modified: Fri Dec 4 12:32:18 2009 File Size: 135478 bytes Category: Technical Materials File Description:

e-IVR Unified Messaging Synchronization For Microsoft Outlook	InstallUMSynch.pdf
Last Modified: Fri Dec 4 12:32:55 2009 File Size: 213034 bytes Category: Technical Materials File Description:

e-IVR Voicemail and Unified Messaging	Voicemail_Manual.pdf
Last Modified: Fri Dec 4 12:33:49 2009 File Size: 1414052 bytes Category: Technical Materials File Description:

e-IVR Voicemail Premium	VoicemailPremium.pdf
Last Modified: Fri Dec 4 12:34:14 2009 File Size: 2207764 bytes Category: Technical Materials File Description:

e-IVR ZIP Code Locator	ZipCodeLoc.pdf
Last Modified: Fri Dec 4 12:42:56 2009 File Size: 955372 bytes Category: Technical Materials File Description:

Estimated Wait Time and Position In Queue	EWT.pdf
Last Modified: Fri Dec 4 12:34:59 2009 File Size: 30994 bytes Category: Technical Materials File Description:

Frequently Asked Questions	FAQs.pdf
Last Modified: Fri Dec 4 12:36:57 2009 File Size: 57478 bytes Category: Technical Materials File Description:

Installing e-IVR on IP Office	IPInstallGuide3.0.pdf
Last Modified: Fri Dec 4 12:37:25 2009 File Size: 8818109 bytes Category: Technical Materials File Description:

Installing the e-IVR Power Dialer	InstallingPowerDialer.pdf
Last Modified: Fri Dec 4 12:37:52 2009 File Size: 2330308 bytes Category: Technical Materials File Description:

Power Dialer Advanced	PowerDialerAdvanced.pdf
Last Modified: Fri Dec 4 12:40:19 2009 File Size: 1310231 bytes Category: Technical Materials File Description: PowerDialerAdvanced.pdf Power Dialer Advanced

SIP Endpoint Configuration	SIPEndpointConfig.pdf
Last Modified: Fri Dec 4 12:40:48 2009 File Size: 963689 bytes Category: Technical Materials File Description: SIP Endpoint Configuration Technical Documentation

Support Materials

e-IVR Voicemail Pocket Card	Voicemail_Pocket_Card.pdf
Last Modified: Fri Dec 4 14:28:30 2009 File Size: 59301 bytes Category: Support Materials File Description:

End User License Agreement 010104	eIVR_License_Agreement_010104.pdf
Last Modified: Fri Dec 4 14:28:50 2009 File Size: 97232 bytes Category: Support Materials File Description:

H.A.M.S. Support	HAMS_Support.pdf
Last Modified: Fri Dec 4 14:31:47 2009 File Size: 115236 bytes Category: Support Materials File Description: HAMS Support Overview

Pre-Installation Manual	Preinstallation.pdf
Last Modified: Fri Dec 4 14:29:51 2009 File Size: 238852 bytes Category: Support Materials File Description:

Support Service Agreement	Support_Service_Agreement.pdf
Last Modified: Fri Dec 4 14:30:37 2009 File Size: 191798 bytes Category: Support Materials File Description:

Technical Support Call Sheet	TechSupport.pdf
Last Modified: Fri Dec 4 14:32:12 2009 File Size: 151408 bytes Category: Support Materials File Description:

Voicemail Quick Reference	Voicemail_QuickReference.pdf
Last Modified: Fri Dec 4 14:30:51 2009 File Size: 83485 bytes Category: Support Materials File Description:

Voicemail Quick Reference Guide Premium	Voicemail_Quick_Reference_Premium.pdf
Last Modified: Fri Dec 4 14:31:03 2009 File Size: 28928 bytes Category: Support Materials File Description: Voicemail Premium Quick Reference Guide

File Descriptions:

Files ending with a .doc extension have been created with Word for Windows.
Files ending with a .ppt extension have been created with Microsoft Office Power Point.
Files ending with a .exe extension are archive files which contain installable programs.
Files ending with a .pdf extension are Abode Reader compatible documents.
Files ending with a .zip extension have been compressed in zip format and may be unzipped with a program such as Winzip or pkzip.

For more information about e-IVR call 1-888-451-0851 or email sales@instruments.com